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Complaints and compliments
This example is intended for guidance purposes and should be adapted to suit your particular organisation.
Model Supervision Guidelines
This example is intended for guidance purposes and should be adapted to suit your particular organisation.
Guidelines on Safety for Home Visits
All organisations who work with individuals within their own homes or who undertake initial home assessments should put in place guidance on safety for home visits.
Involving volunteers with learning disabilities, learning difficulties, or additional support needs
This page will help you understand the value of successfully involving volunteers with diverse experiences and guide you towards further specialist support.
Volunteers and Welfare Benefits
This guidance aims to give an overview of what you may need to know and provides answers to some of the questions that organisations and volunteers may have.
The Economic Value of Volunteers
Volunteers make a significant contribution, in unpaid hours, to the economy of Wales.
Volunteer Drivers
Most of the information in this document relates to ‘volunteer drivers’, i.e. volunteers whose volunteering activity is in the role of a driver.
Model Volunteer Agreement
These sample volunteer agreements are a starting point to help you draft one that suits your organisation. Feel free to adapt them to suit your needs.
Attracting Welsh Speaking Volunteers
This information sheet offers practical ideas on how to attract Welsh speaking volunteers to your organisation.
Recruiting, Selecting and Inducting Volunteers
Before involving volunteers, it is worth spending some time considering how they can be best included within your organisation.
Volunteers and the Law
In UK Law, volunteers do not have a legal status; unlike paid staff they do not have employment rights.
Creating volunteer role descriptions
This is a template document, please amend and use as appropriate, we suggest that you set up with your own logo and branding.