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The Language of Volunteering Terms Explained
The language that we use about volunteering can be confusing. Sometimes different terms are used interchangeably. Some terms have a very specific meaning, for example in the context of legislation. This is an attempt to explain some terms which are relevant to volunteering. They are listed in alphabetical order.

What do Volunteer Centres do in Wales
This information sheet outlines the role of the Volunteer Centres in Wales and how you can get in touch with them.

Posting Volunteering Opportunities Bilingually
Guidance for organisations on posting volunteering opportunities in Welsh and in English.

Model Complaints Policy
This example is intended for guidance purposes and should be adapted to suit your particular organisation.

Model Supervision Guidelines
This example is intended for guidance purposes and should be adapted to suit your particular organisation.

Guidelines on Safety for Home Visits
All organisations who work with individuals within their own homes or who undertake initial home assessments should put in place guidance on safety for home visits.

Involving Volunteers With Additional Support Needs
The voluntary sector is committed to combating discrimination and offering innovative ways for people to develop skills and experiences which supports and empowers them to be active citizens.

Volunteers and Welfare Benefits
This guidance aims to give an overview of what you may need to know and provides answers to some of the questions that organisations and volunteers may have.

Volunteer Expenses
The reimbursement of expenses is an equal opportunities issue.

The Economic Value of Volunteers
Volunteers make a significant contribution, in unpaid hours, to the economy of Wales.

Volunteer Drivers
Most of the information in this document relates to ‘volunteer drivers’, i.e. volunteers whose volunteering activity is in the role of a driver.

Model Expenses Policy
This is a template document, please amend and use as appropriate, we suggest that you set up with your own logo and branding.