Measuring the impact of your work

Measuring the impact of your work

This information sheet will help you to understand the importance of impact reporting and some principles about how to go about recording it.

Measuring the impact of your work
Senedd reform

Senedd reform

From the Senedd election on 7 May 2026, the Senedd will undergo major reforms. It will move to a system of 16 constituencies, each electing six Members of the Senedd (MSs).

Senedd reform
A toolkit to evaluate engagement

A toolkit to evaluate engagement

This toolkit aims to make evaluating engagement as easy as possible and enable everyone to reflect on their practice and learn and share lessons for the future.

A toolkit to evaluate engagement
Evaluation toolkit guide

Evaluation toolkit guide

This evaluation guide provides straightforward information to enable practitioners within the public and voluntary sectors in Wales to evaluate their work.

Evaluation toolkit guide
National Principles for Public Engagement in Wales - Easy Read version

National Principles for Public Engagement in Wales - Easy Read version

The National Principles for Public Engagement in Wales are a set of ten principles for engaging with the public and service users.

National Principles for Public Engagement in Wales - Easy Read version
National Principles for Public Engagement in Wales

National Principles for Public Engagement in Wales

The National Principles for Public Engagement in Wales are a set of ten principles for engaging with the public and service users.

National Principles for Public Engagement in Wales
Social Media

Social Media

Social media is an interactive, digital channel that facilitates the creation or sharing of information, ideas, career interests, and other forms of expression via virtual communities and networks.

Social Media
Newsletters

Newsletters

There are several questions that you need to consider before deciding to produce a newsletter. The answer to these questions should determine and justify the frequency and purpose of your newsletter.

Newsletters
Website Development and Maintenance

Website Development and Maintenance

A well-maintained website helps promote your brand, work, and mission. Properly maintaining your site helps to ensure site security, increase the number of new visitors, boost returning traffic, and more.

Website Development and Maintenance
Working with the Media

Working with the Media

Fundraising, public support, and reputation are all affected by media coverage. What can you do to help in a world where press coverage can make or break your organisation?

Working with the Media
Marketing and Communications Planning

Marketing and Communications Planning

Before outlining your marketing approach, it is key to define your product, service, or benefit. This is your core, and all marketing activity should feed directly back to this core.

Marketing and Communications Planning
Branding

Branding

In a society fixated with image, branding is big business. A coherent and well-executed brand is essential to an organisation’s survival.

Branding