Resources

Social media is an interactive, digital channel that facilitates the creation or sharing of information, ideas, career interests, and other forms of expression via virtual communities and networks.

There are several questions that you need to consider before deciding to produce a newsletter. The answer to these questions should determine and justify the frequency and purpose of your newsletter.

A well-maintained website helps promote your brand, work, and mission. Properly maintaining your site helps to ensure site security, increase the number of new visitors, boost returning traffic, and more.

Equality and diversity monitoring involves collecting sensitive data about volunteers’ backgrounds. It must be recorded, stored, used and updated in accordance with requirements set out in the Data Protection Act.

Fundraising, public support, and reputation are all affected by media coverage. What can you do to help in a world where press coverage can make or break your organisation?

Before outlining your marketing approach, it is key to define your product, service, or benefit. This is your core, and all marketing activity should feed directly back to this core.

In a society fixated with image, branding is big business. A coherent and well-executed brand is essential to an organisation’s survival.

The language that we use about volunteering can be confusing. Sometimes different terms are used interchangeably. Some terms have a very specific meaning, for example in the context of legislation. This is an attempt to explain some terms which are relevant to volunteering. They are listed in alphabetical order.

This information sheet outlines the role of the Volunteer Centres in Wales and how you can get in touch with them.

This information sheet will discuss the difference between campaigning and lobbying, along with tips on how third sector groups should plan their campaign, consideration of Charity Commission Guidance on the matter, and where to get more information.

Contracts are won, and lost, on the quality of the tenders submitted therefore being able to write a good tender is essential. This information sheet is intended to provide a brief overview of how to develop a successful tender.

The majority of third sector organisations that deliver contracts do so for the public sector. This information sheet is intended to provide a brief overview of procurement within the public sector.