Resources

Equality legislation requires organisations to act in ways that are transparent, consistent and fair regardless of individuals’ identity or background.

This document sets out what organisations should do to ensure that the information they provide is accessible to all.

Social media is an interactive, digital channel that facilitates the creation or sharing of information, ideas, career interests, and other forms of expression via virtual communities and networks.

There are several questions that you need to consider before deciding to produce a newsletter. The answer to these questions should determine and justify the frequency and purpose of your newsletter.

A well-maintained website helps promote your brand, work, and mission. Properly maintaining your site helps to ensure site security, increase the number of new visitors, boost returning traffic, and more.

Equality and diversity monitoring involves collecting sensitive data about volunteers’ backgrounds. It must be recorded, stored, used and updated in accordance with requirements set out in the Data Protection Act.

Fundraising, public support, and reputation are all affected by media coverage. What can you do to help in a world where press coverage can make or break your organisation?

Before outlining your marketing approach, it is key to define your product, service, or benefit. This is your core, and all marketing activity should feed directly back to this core.

In a society fixated with image, branding is big business. A coherent and well-executed brand is essential to an organisation’s survival.

The language that we use about volunteering can be confusing. Sometimes different terms are used interchangeably. Some terms have a very specific meaning, for example in the context of legislation. This is an attempt to explain some terms which are relevant to volunteering. They are listed in alphabetical order.

This information sheet outlines the role of the Volunteer Centres in Wales and how you can get in touch with them.

The information provided in this sheet is intended for guidance only. It is not a substitute for professional advice and we cannot accept any responsibility for loss occasioned as a result of any person acting or refraining from acting upon it.